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NDIS Support & Resources

Empowering participants with clarity, choice, and control. We are here to help you navigate your NDIS journey with confidence.

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Supporting Your Goals

We are committed to delivering high-quality assistive technology solutions. We work directly with you, your OT, and support coordinators to ensure your equipment meets your specific goals.

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How to Use Your Funding

We accept various management types including Self-Managed and Plan-Managed. Our team can help clarify which budget category your equipment falls under, usually Capital Supports or Consumables.

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Participant Rights

You have the right to be treated with respect, to make your own choices, and to receive safe and competent services. We adhere strictly to the Code of Conduct to protect your safety and wellbeing.

Feedback & Complaints

We value your input. If you are happy with our service, or if you have concerns, we want to hear from you. Your feedback helps us improve our services for everyone.

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“Ensuring every participant feels heard and valued is our top priority.”

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Need help understanding this?

We can provide these documents in Easy English or other formats upon request. Please call us at 0420 418 888 or speak to our friendly staff in-store.